✅ Refund and Return Policy

We offer a 14-day return policy for eligible items, in line with UK consumer law and fair trading practices.

1. Eligibility

Items must be unused, in original condition, and with original packaging and tags intact.

Return requests must be made within 14 days of delivery by contacting us at:
📧 contact@ajoontraders.co.uk

2. Handling of Orders and Returns

All leather jacket orders and returns are managed through our UK fulfillment partner:
James and James Fulfilment Ltd
Northampton, UK.

Once your return request is approved, we’ll send you return instructions along with the correct return address.

3. Refunds

Refunds are issued to your original payment method after the returned item is received and inspected.

Shipping costs are non-refundable unless the jacket received was incorrect or faulty.

4. Return Shipping Costs

Customers are responsible for return postage unless the item is defective or sent in error.

5. Faulty or Damaged Items

If your leather jacket arrives damaged or faulty, please email us within 48 hours of delivery along with clear photos.
We will arrange for a replacement or a full refund, depending on the issue.